Privacy Policy

Our Commitment to You...

Spring and Autumn Group Inc., of Incubator 3, Taman Teknologi Malaysia, 43300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia, and its subsidiaries (a list of which can be found at (Autumn Business Group | S&A Group ) (collectively, “Spring and Autumn Group”, “our” or “we”) respect the privacy of our customers and online visitors.

This Privacy Policy is to inform you of our online information practices, our practices concerning the collection, storage, processing, transfer and use of personal information, and the choices available regarding the collection and use of your personal information, including the Spring and Autumn Group account registration and related CONNECTs (the so-called “Spring and Autumn GroupID”) and other Spring and Autumn Group CONNECTs, such as our website and the contat CONNECT (the “Connect”).

Furthermore, this Privacy Policy is intended to ensure compliance with the data protection laws that are applicable. Depending on your location additional information is applicable to the processing of your personal information. This information will be provided at the end of this Privacy Policy.

You can access the Spring and Autumn Group CONNECT (the “CONNECT”) through our websites, applications on Devices, through APIs, and through third-parties. A “Device” is any computer used to access our CONNECT, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic devices. This Privacy Policy governs your access of our CONNECT, regardless of how you access it. You can register for an Spring and Autumn GroupID on our website or when you start using the Device for the first time.

By using our CONNECT and-/ or registering for an Spring and Autumn GroupID you acknowledge and, where relevant consent, to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.

What We Collect and How We Collect It:

We collect various kinds of information to help us better serve our customers and visitors to our website:

Internet Protocol (IP) Addresses. For each visitor accessing or using our CONNECT or browsing our website, our web server automatically recognizes and stores the visitor's IP address (the internet protocol address of the visitor's computer) to determine which areas of our website are being visited and how long each visitor spends there. This information helps us understand visitors' traffic patterns through our CONNECT and website so that we can enhance the overall usability of our website. Your computer provides this information automatically each time you log on, unless you have activated blocking technology available in some browsers.
Device Information. We may collect device-specific information, such as your hardware model, operating system version and unique device identifiers. We may also collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Cookies. We will use cookies in accordance with applicable data protection legislation.
Personal Information. While we do not generally require that you provide us with individually identifiable information in order to visit, access or use our website, at times we may ask you to provide us with personal information that is associated with individually identifiable information, such as your e-mail address, name, mailing address, telephone number, credit card number, country, language, demographic information, or persistent identifier (such as user name and password). Providing us with this information allows you to create an Spring and Autumn GroupID, make purchases, register products, receive support, correspond with us, participate in online surveys, subscribe to mailing lists or newsletters, or register for special purchase discounts. We do not require you to provide sensitive personal information (such as information about your health, political or religious beliefs, criminal offences alleged or committed, or sexual orientation), and request that you do not provide us with such information. Any such information you do provide voluntarily to us will be used only in accordance with this Privacy Policy.
Spring and Autumn GroupID. In order to allow you to create an Spring and Autumn GroupID, we will need to collect and process some or all of the following information: e-mail address, name, surname, social sign-on ID (such as Facebook ID and Google ID), country and language. This information is the minimum and therefore necessary in order to allow you to create an Spring and Autumn GroupID. Upon creation of the Spring and Autumn GroupID, you may also complete your profile by providing further information, such as your phone number, address, information necessary for an Spring and Autumn Group product registration, and so on. Moreover, you can also manage your personal profile by choosing to receive the Spring and Autumn Group newsletter and other communications, with regard to which you can effectively unsubscribe at any time.
Spring and Autumn Group Newsletter. You can also choose to receive our newsletter without creating an Spring and Autumn GroupID. In this respect, the only information we need to collect and process is your e-mail address, country and language which are necessary to send you our newsletter.

What We Do with Personal Information and With Whom We Share Your Personal Information:

Personal information may be used to support your customer relationship with Spring and Autumn Group. We want to use this data to tailor your experience at our website and with us generally. We do not collect or use personal information for any unrelated purposes, other than when obligated or permitted by local laws to do so without informing you in advance or without obtaining your express consent.

Your personal information is collected and subsequently processed for the following purposes:

To comply with specific requests made by you, such as in order to allow you to create an Spring and Autumn Group ID and to give you access to a set of related CONNECTs (i.e., registration of your Spring and Autumn Group device, creation of an own cloud universe with abApps and receiving support). The processing of your personal data for this purpose does not require your previous consent;
For marketing purposes. Unless you instruct us otherwise (as described below), we will send you information about our various product upgrades, special offers and other new products and CONNECTs from Spring and Autumn Group that we feel may be of interest to you. Only Spring and Autumn Group (or agents working on behalf of Spring and Autumn Group) will send you these direct communications. If you do not want to receive such communications, simply tell us when you give us your personal information. You may also opt-out of receiving future communications at any time by contacting Spring and Autumn Group; see the opt-out section below.

If applicable laws require so, we will send you these direct communications only upon your explicit consent (optional). If you have provided your consent but no longer wish to receive such communications, simply tell us when you receive the newsletter by following the “Unsubscribe procedure” available in the newsletter. You may also opt-out of receiving future communications at any time by contacting Spring and Autumn Group. Please note that the withdrawal of your consent does not affect the lawfulness of processing based on your consent before its withdrawal.To the extent permitted by law, the information you provide may be accessed, processed or stored by, or transferred to, any member of the Spring and Autumn Group group of companies (or their subcontractors) at locations around the world, including those located in countries where you do not live. These locations include countries that do not ensure an adequate level of protection of personal information. A list of Spring and Autumn Group entities (and their respective registered offices) that may receive your data in those locations can be found at Privacy Policy | S&A Group. This use may continue even if they cease to be a member of the Spring and Autumn Group group of companies. All of the Spring and Autumn Group companies that receive your personal information will use it in accordance with this Privacy Policy.

Spring and Autumn Group may share your personal information with an outside organization for its use in marketing or solicitation, (personalized) advertising or the improvement or development of these activities.

Your information may be shared with Spring and Autumn Group’s agents or contractors for the purposes of providing CONNECTs, processing transactions or performing statistical analysis for an Spring and Autumn Group company. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third party agents or contractors with the minimum amount of information needed to complete the requested CONNECTs or transaction.

In some limited circumstances, your information may also be disclosed to third parties where we are legally required or entitled to do so, for example in response to a request from a government or regulatory authority or in connection with potential legal proceedings. Spring and Autumn Group is not responsible for the actions of any government or regulatory authority with respect to your information or data.

We may also use your information to comply with laws or to defend ourselves in claims under such laws, or when necessary to exercise Spring and Autumn Group’s legitimate business interests and needs, in which case special care is taken to safeguard your rights and to ensure any use of your personal information is fair, lawful and proportionate.

If we merge with, or any part of the Spring and Autumn Group group is acquired by, another business (or enter into discussions concerning the same) we may share your information with such a business and its advisers; however, if we do so, we will ensure steps are taken so that your rights in relation to your information continue to be protected.

Children's Guidelines:

Spring and Autumn Group will NOT knowingly collect online contact information from children or minors (as defined by local requirements), and if we learn that we have personal information about a child or minor, we will delete it from our systems. Spring and Autumn Group encourages parents or guardians (including other legal representatives) to spend time online with their children and to participate in their online activities. Children or minors are eligible to use our online sales transactions CONNECTs ONLY with a parent’s or guardian's consent to and payment for the transaction, or to the extent permitted by applicable law. If you are a child or a minor, you are required to get the permission of your parents or guardians in order to complete certain transactions on this website.

Use and Disclosure of Anonymous Aggregated Information:

Spring and Autumn Group may also collect, aggregate and maintain anonymous information about our customers and online visitors to our website, such as visitors' hobbies, interests, purchasing habits and the like. This data can then be used to tailor our content and advertising to deliver a better experience for our visitors. In addition, Spring and Autumn Group may also share such aggregate information about our visitors with advertisers, business partners, sponsors and other third parties, for example, to inform them of the percentage of male/female visitors or the percentage of visitors within a particular age range.

Your personal data and/or profiles shall not be rented, nor sold to third parties without your prior explicit consent.

Security Measures:

We protect the personal information which you share with us against destruction, loss, alteration, unauthorized disclosure of or access to personal data transmitted, stored or otherwise processed. At Spring and Autumn Group, access to your personal information is limited to people who need it to do their work. It is our policy to maintain the integrity of any personal information in our possession. To prevent security breaches, Spring and Autumn Group uses several security techniques, such as SET or industry-standard Secure Socket Layer (SSL) encryption for transmission of credit card information or wherever personal information is required, to protect any personal information from unauthorized access by users; however, we cannot and do not guarantee security on the internet.

Furthermore, we seek to ensure that we keep your personal data accurate and up to date. We therefore kindly request you to inform us of any changes to your personal data (such as a change in your contact details).

Inquiries or Questions – Your Rights:

In connection with processing of your personal data, you have certain rights:

You have the right to obtain confirmation as to whether or not your personal data is processed as well as access to your personal data and to which personal data is processed.
You have the right to be informed of (i) the source of your personal data; (ii) the purposes and methods of the processing; (iii) the data custodian’s identity; and (iv) the third-party entities or categories of entities to whom or which the personal data may be communicated.
You have the right to obtain: (i) updating, rectification or integration of your data; and (ii) erasure, anonymization or blocking of your data if processed unlawfully.
You have the right to object, in whole or in part (i) on legitimate grounds, to the processing of your personal data, even though the data is relevant to the purpose of the collection; and (ii) to the processing of your personal data, where it is made for the purpose of sending advertising materials or direct selling, or else for the performance of market or commercial communication surveys.

If you have questions or concerns about Spring and Autumn Group policies and practices for handling personal information received through this online CONNECT, please contact info@springautumngroup.com. Alternatively, for specific application and/or local data handling queries, please contact the Spring and Autumn Group entity to which you submitted your information. Contact addresses for each Spring and Autumn Group entity can be found at info@springautumngroup.com. In order to allow us to provide you with faster CONNECT, please submit inquiries in English if possible and advise us of the country you are contacting us from, along with a description of the make and model of your products (if applicable).

How to Opt-Out of Our Use of Your Personal Information:

You may, at any time, opt-out of our use of your personal information by contacting us via the contact details below. We will remove your personal information from our database(s) as soon as reasonably possible.

Linked Websites:

Other websites that are linked to/from our website may have different policies. Spring and Autumn Group does not share any personal information collected with those websites and is not responsible for any information or content of those websites. We encourage you to review the privacy policies posted on those websites for details. Spring and Autumn Group does not warrant or support any information or policies given on any website that is not controlled by Spring and Autumn Group.

Policy Governing Use; Changes to Privacy Policy:

This Privacy Policy shall be written in various languages. In the event of any inconsistency in this Privacy Policy between the English version and any other version, the English version shall prevail. The terms of this Privacy Policy will govern the use and any information collected while it is in place. Spring and Autumn Group reserves the right to change this Privacy Policy at any time and we therefore encourage you to check our website from time to time for update. Changes to this Privacy Policy are effective at the time they are posted to our website.

Questions:

For any questions or comments regarding this Privacy Policy or our website, please contact us at: info@springautumngroup.com. In order to allow us to provide you with faster CONNECT, please submit inquiries in English if possible and advise us of the country you are contacting us from, along with a description of the make and model of your products (if applicable).